Refund Policy

1. Overview

At TV Internet Deals LLC, customer satisfaction is our top priority. We offer a 30-day refund policy from the date of purchase to ensure you are fully satisfied with the service you enrolled in through us. This policy outlines the terms and conditions under which refunds may be requested and processed.

2. Eligibility for Refund

You are eligible for a full refund if all of the following conditions are met:

• Your refund request is submitted within 30 days from the date of purchase.
• You provide a valid reason for the refund (such as service dissatisfaction, billing error, or unmet expectations).
• Your account is in good standing with no fraudulent activity.
• You provide proof of purchase (order confirmation, receipt, or transaction ID).

3. How to Request a Refund

Requesting a refund is simple. Just follow these steps:

4. Non-Refundable Items

The following are not eligible for a refund:

• Requests submitted after the 30-day window from the date of purchase.
• Charges from third-party service providers (these are subject to the provider's own refund terms).
• Equipment that has been damaged, modified, or used beyond reasonable wear.
• Service usage that has already been consumed or activated for an extended period.
• Promotional credits, gift cards, or bundled bonuses (unless required by law).

5. Refund Processing Time

Once your refund is approved:

• Credit/Debit Card: 7–10 business days to appear on your statement.
• Bank Transfer / ACH: 5–7 business days.
• Other Payment Methods: Processing time varies; we'll provide an estimated timeline upon approval.

Please note that your bank or card issuer may require additional time to post the refund to your account.

6. Partial Refunds

In some cases, partial refunds may be granted at our discretion, including but not limited to:

• Service was used for a portion of the billing period before cancellation.
• A portion of the original purchase remains valid or activated.
• Equipment is returned in less-than-original condition.

7. Cancellation of Service

If you wish to cancel an active service plan after the 30-day refund window has closed, you may still cancel at any time. However, charges already paid will not be refunded. Future billing will stop in accordance with your provider's cancellation terms. Please contact your service provider directly for cancellation requests, or call us and we'll guide you through the process.

8. Disputes and Chargebacks

We strongly encourage you to contact us first before initiating a chargeback with your bank or card issuer. Most issues can be resolved quickly through direct communication. Filing a chargeback without first attempting resolution may delay or void your refund eligibility.

9. Changes to This Policy

TV Internet Deals LLC reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Refund Policy or wish to initiate a refund request, please contact us: